Finding and using the best customer relationship management software is key to nurturing leads and turning them into loyal customers. You can have an inefficient and unproductive workflow if you’re not using the ideal one for your business. That said, you need the right tool to guide you from cold email or calling to closing the deal. However, two leading software applications will help you do your job well. Here’s our review of the HubSpot vs Monday CRM software apps!
HubSpot vs Monday: Overview
HubSpot has been one of the most popular software applications that help businesses maximize their productivity and streamline their workflow in one place. Aside from their sales software apps, they offer marketing, service, CMS, operations, and commerce apps.
Meanwhile, Monday is more famous for its project management features. However, the project management software platform has a CRM option for sales teams. Additionally, they also offer website development software.
HubSpot CRM Features
Lead Management
- Manage leads better with their lead management system. HubSpot has a dedicated lead management to ensure that prospectors monitor everything in one place. They can view lead details, send emails, and update the prospect journey. Additionally, sales teams can prioritize the leads to turn into customers.
- Don’t want to compose the same emails all day long? You can create and save templates for your convenience! Plus, you can consult their Email AI to help you compose emails based on what you’re sending or replying to. This way, you get more yeses and closes.
- Track emails and calls on one platform. You’ll get notified when your lead opens your emails and clicks a link. It also updates you when you need to send a follow-up! As for calls, HubSpot helps you prioritize which numbers to call. Additionally, you can use the HubSpot platform to make calls using VoIP. Finally, log and track calls to improve and close faster!
- HubSpot has a sales automation feature! Skip the manual work and build flows to send customized emails, run A/B testing, and add follow-up tasks per prospect!
- Finally, avoid the email chain and set a meeting immediately with the HubSpot CRM. You can embed your meeting link and allow flexibility when prospects schedule meetings.
Grow Revenue
- Keep a library of all your templates and content in one place! You can get notifications when prospects open your documents. Share content and other files with your teams. Finally, know which files perform the best to share with prospects since HubSpot has a built-in analytics tool for files.
- Additionally, ensure that your sales team is prepared with the Sales Playbook. You can ensure consistency and get updated data and notes.
- Track and customize your deal pipelines in one place. Know how your team performs and close deals anywhere!
- No need to use separate payments and quotes software when you sign up for the HubSpot CRM. It allows you to accept payments and create quotes for prospective customers!
Analytics
Get real-time updates and reports. Plus, know your sales forecast and get access to conversion intelligence!
Monday CRM Features
Monday AI
Monday helps you automate your sales pipeline from prospecting to closing. They have an AI to help you create succeeding tasks after completing one. Let AI enhance your sales emails to make them more compelling before sending them. Finally, you can build formulas to make your pipeline flow seamlessly.
Personalization and Centralization
Monday is beginner-friendly and has a no-code software. You can manage various pipelines and add more deal stages when needed. Moreover, you can communicate with your team and prospects on one platform.
Management
- As a project management software, you can expect Monday to help you manage your workflows.
- You can manage data anywhere, anytime, with their mobile app.
- Track all your leads and give them scores.
- Customize your deal workflows and close more deals.
- Get a log of all your contacts.
- Keep track of your onboarding and collections.
- Manage your team and their performance. Plus, hire new salespeople on the platform, too!
Verdict: HubSpot wins, considering the whopping number of features available to streamline your sales pipeline.
Integrations
The HubSpot CRM has over 600+ integrations available to add to your account. Some include Google Workspace, Dropbox, Facebook Messenger, PandaDoc, Stripe, and more. Meanwhile, Monday has around 200+ integrations for their project management and CRM platforms.
Verdict: HubSpot wins the round, considering you can integrate many apps into your platform.
Pricing
HubSpot has a per-seat pricing. The software company has monthly options only.
- Free
- Starter - $20/mo
- Professional - $100/mo
- Enterprise - $150/mo
Meanwhile, Monday has a minimum of three seat-pricing. You can subscribe annually to save more or monthly!
- Basic CRM - $36/mo ($12/mo/yr)
- Standard CRM - $51/mo ($17/mo/yr)
- Pro CRM - $84/mo ($28/mo/yr)
- Enterprise CRM - Contact Sales
Verdict: Monday has the upper hand since they have a much more affordable option than HubSpot per seat.
Pros and Cons
HubSpot CRM Pros & Cons
HubSpot has a free version of their CRM software. Plus, they don’t require your credit card upon sign-up, so HubSpot has an edge over Monday. Moreover, this means you can test HubSpot first before committing. Finally, new salespeople can try HubSpot to start their CRM journey since they have a free plan. Plus, many users consider the HubSpot CRM a comprehensive marketing and sales solution.
That said, despite the availability of the free plan, their paid plans can be more expensive than usual. Plus, some features like A/B testing aren’t available on the lower tiers, which will be helpful for your sales goals.
Monday CRM Pros & Cons
Monday has a more advanced customization feature where sales teams can add formulas to their pipelines. Additionally, Monday allows you to keep track of your sales hires in one place!
However, Monday lacks integrations, which could be limiting for sales teams using various apps. Plus, Monday doesn’t have a Free plan that will let you test the software before committing.
Verdict: HubSpot takes victory on this round.
Conclusion
HubSpot is the clear winner of this debate. It has everything that any sales team needs to fulfill sales goals. However, Monday’s Sales CRM software shouldn’t be sidelined. The AI-powered CRM software automates workflows and improves emails before sending them out.
