BestChat

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SmartBot: Streamlined Customer Experience, Enhanced Efficiency

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Company information

Founded by
Founder(s) unavailable
Located in
Toronto, Ontario
Location unavailable
Year founded
2021
Year unavailable
Company size
11
-
50
Unavailable

About

BestChat

BestChat is a comprehensive messaging software-as-a-service solution that streamlines customer communication throughout the entire customer journey. It empowers businesses to manage pre-sales and after-sales interactions efficiently, reducing agents' average time consumption by 87%. With features like a customizable dashboard, multilingual support, and a wide range of chat icons, BestChat allows for personalized engagement. Additionally, its AI capabilities act as a product guide and after-sales engineer, providing comprehensive expertise and revolutionizing customer service.

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Features

  • Smart chat for e-commerce
  • Multi-language customer service
  • Personalized product recommendations
  • 24/7 availability
  • Abandoned cart recovery
  • Order tracking updates
  • Advanced chat analytics

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