What does unlimited really mean?
With all of our subscription-based plans, you can submit as many requests as you would like. If we don't get it right the first time, we do unlimited revisions until you like the final results (we won't be happy until you are). All of your requests are queued in our own application where you can easily manage them.
Your designer(s) will work on your requests every business day. You are only limited in terms of speed but if you want your requests to get done faster, you can always upgrade by increasing the number of designers assigned to your account.
How does ManyPixels compare to hiring a freelancer or an agency?
With ManyPixels, you get the best of both worlds.
Your assigned designer is there to work on your design requests everyday and knows your brand, your style preferences and speaks, lives and breath the same design language as your business in the same way an in-house designer or long term freelancer would.
But you also get access to the quality, the speed and the reliability of an agency at a fraction of the price as each ManyPixels designer is vetted then subject to our own product and quality review processes.
How can the pricing be so low?
We pride ourselves at being really good at finding the best graphic design talent worldwide and connecting them with businesses like yours in need of great graphic design help. We do so in a very efficient manner which allow us to keep the costs low while still offering amazing quality at fast pace, making us the ideal design partner.
What can/can't you design?
If you can explain it, we can probably design it. We do everything from custom illustrations, to social media graphics, to logos and brand guidelines to website design and we are very good at it. We hire only the best of the best and have rigorous processes in place to make sure we deliver quality results on time.
In the rare case that your assigned designer can't do it, you immediately get full access to our team of 25+ professionals with different skills and expertise. Think of us as your virtual design team.
You can see our full scope of service on our website.
What is the turnaround time?
You can expect a turnaround time of 1 business day. Note that for most complicated requests such a website design or large slides deck, it might sometime take 2 business days.
Who owns the creative work? Do you work on multiple brands?
All of our designs are made from scratch and you own 100% of the rights. Yes, we work with plenty of creative agencies.
Yes, we do allow for multiples brands, in fact you can have as many you would like.
Can I work with a single designer on your team that I end up liking? Or what if I don't like the work?
When you subscribe we assign you the best fitted designer based on your business, profile and brand. But if for some reason you would like to switch things up, just let us know.
We always make sure to match you with the best fitted designer and work extremely hard to deliver quality designs on a daily basis. However, we are only happy if you are and in the rare case that you are not satisfied, we offer a 100% money-back guarantee during your first 14 days. This is how confident we are in our service.
How do I manage requests? Any details I should include?
We have developed our own app where you can easily submit requests, chat with your designers, manage your files and much more. It is fast, sleek and easy to use. Check out a demo here.
The more detailed the request, the better! Our automagical requesting process will ask you questions about your preferred copy, style and more, but generally speaking, the more details and examples you can give us, the better the design will be.
What if I have an urgent request?
We have rigorous processes in place to make sure we always deliver quality design on time. Our standard turnaround time is 1 business but if you do have a house-on-fire situation where you need a design even faster, the support team is always there to help!
Where are you located?
ManyPixels is a proudly remote company. We believe that for doing your best work you do not have to be tied down at an office, in fact, it frees you up to be more creative, and this is why we promote a remote working culture. We are located all over the world, with team members in Europe and Asia.
What are your working hours? Available on weekends?
We work Monday to Friday, all year long. Most requests are delivered overnight, meaning you can submit a request, go to bed and by the time you wake up, you will have a crisp and rocking design waiting for you in your inbox! Isn't that great?
What design from your team have you recently seen that made you think this is great?
If you are interested in seeing the latest designs produced by the talented graphics team here at ManyPixels, head over to our website and check out some of our best work!