Caffeinated CX
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AI Superpowers for Support Teams
Company information
About
Caffeinated CX is an AI tool designed to help businesses improve the efficiency of their customer support teams by automating the response process.
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Features
- Empowering not replacing your team
- AI Chat
- Pay for Usage
- 57 second implementation
- Guaranteed Faster Full Resolutions Times
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Caffeinated CX is an AI tool designed to help businesses improve the efficiency of their customer support teams by automating the response process.
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Caffeinated CX
Pricing tiers
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$299
- Support Agents (Price includes all agents)
- Channels Supported (Email, Chat, Facebook & Instagram messages and more)
- Help Desk Native Integration (Zendesk, Zoho, Freshdesk, Service Cloud, Etc)
- AI Chat
- Native integrations
- Content Tone Training
- 99% Accuracy, Improves Overtime
- Custom CRM Integrations
- Knowledge center integration
- Historical Tickets Data
- Brand Voice
- One-Click "Reply & Close Ticket"
- Custom Automatic Answering Rules
- Thank you Automation
- AI Macro Suggest
- Knowledge Base Analysis
- Auto Tagging / Triaging
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