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Document360
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AI-Powered Documentation, Simplified
Company information
About
Document360 is a SaaS knowledge-management platform developed by Kovai.co, enabling teams and organizations to effortlessly create, manage, and publish both private and public knowledge bases—spanning software documentation, FAQs, SOPs, API docs, user manuals, and more—while offering a polished, branded site experience, embedded help widgets, AI-powered search and authoring, robust analytics, workflows, integrations, and a platform API to seamlessly connect documentation into existing tools and processes
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Features
- Knowledge base portal with markdown & WYSIWYG editor
- Hierarchical category manager (up to 6 levels)
- Embeddable help assistant widget
- Advanced search including AI-powered “Ask Eddy”
- Analytics: article, search, reader, feedback metrics
- Custom branding: domain, CSS/JS, logo, favicon
- Approval workflows, revision history, sandbox environments
- Integrations: Intercom, Zendesk, Slack, Microsoft Teams, GitHub, Crowdin, Zapier, etc.
- Public API and platform API access
- Multi‑language support with translation credits
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Document360 is a SaaS knowledge-management platform developed by Kovai.co, enabling teams and organizations to effortlessly create, manage, and publish both private and public knowledge bases—spanning software documentation, FAQs, SOPs, API docs, user manuals, and more—while offering a polished, branded site experience, embedded help widgets, AI-powered search and authoring, robust analytics, workflows, integrations, and a platform API to seamlessly connect documentation into existing tools and processes
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Document360
Pricing tiers
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We do our best to make sure the Service List database is accurate. Although changes do happen, you can always visit their website for the latest information.
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