

Intercom
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Intercom is a customer communication platform that combines live chat, messaging, automation, and customer support tools to help businesses deliver personalized, real-time customer experiences at scale. Its core features include live chat, shared inbox, help center, chatbots, proactive messaging, product tours, customer data platform, and integrations with other business tools. Intercom is designed for customer support teams, sales teams, and product managers at startups, SaaS companies, and enterprises, helping them engage customers, resolve issues faster, and drive customer satisfaction and retention. Learn more at intercom.com.
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Intercom is a customer communication platform that combines live chat, messaging, automation, and customer support tools to help businesses deliver personalized, real-time customer experiences at scale. Its core features include live chat, shared inbox, help center, chatbots, proactive messaging, product tours, customer data platform, and integrations with other business tools. Intercom is designed for customer support teams, sales teams, and product managers at startups, SaaS companies, and enterprises, helping them engage customers, resolve issues faster, and drive customer satisfaction and retention. Learn more at intercom.com.
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Intercom
Pricing tiers
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View pricing page ↗View pricing page ↗Fin AI Agent
$0.99/resolution
- Set up in under an hour
- Answers via email, chat, SMS, and social
- Learns from your support content instantly
- Customizable tone and answer length
- Transfers to agents directly in Inbox
Essential
$29/mo
- Fin AI Agent • $0.99 per resolution
- Messenger
- Shared inbox and ticketing system
- Pre-built reports
- Public help center
Advanced
$85/mo
- Every Essential feature, plus:
- Multiple team inboxes
- Workflows automation builder
- Round robin assignment
- Private and multilingual help center
- Includes 20 free Lite seats
Expert
$132/mo
- Every Advanced feature, plus:
- SSO & identity management
- HIPAA support
- Service level agreements (SLAs)
- Multibrand messenger / he
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