Kustomer
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The smart and simple customer service platform, powered by data and AI
Company information
About
Kustomer is an AI-powered customer service CRM platform that unifies customer data and conversations across channels, providing a single timeline view for efficient and personalized support. Its features include omnichannel support, self-service options, intelligent routing, and AI-powered chatbots, enabling businesses to deliver seamless customer experiences and boost agent productivity. With Kustomer, businesses can streamline their customer service operations, improve customer satisfaction, and drive revenue growth.
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Features
- CRM
- AI Agent Copilot
- AI Chatbots
- Self-Service
- Customer Service
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Kustomer is an AI-powered customer service CRM platform that unifies customer data and conversations across channels, providing a single timeline view for efficient and personalized support. Its features include omnichannel support, self-service options, intelligent routing, and AI-powered chatbots, enabling businesses to deliver seamless customer experiences and boost agent productivity. With Kustomer, businesses can streamline their customer service operations, improve customer satisfaction, and drive revenue growth.
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Kustomer
Pricing tiers
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View pricing page ↗View pricing page ↗Enterprise
$89
- Multi-Channel Communication
- Voice Provider Integration
- Proactive Service
- Actionable Integrations
- Business Process Automation
- Standard and Custom Reporting
- Multilingual Support
- Satisfaction Measurement and Reporting
- Language Detection
- Sentiment Analysis
Ultimate
$139
- Everything in enterprise
- Real-Time User Supervision
- Enhanced Routing
- Real-Time Dashboards
- Live Agent Auditing
- Unlimited Collaboration Users
- Sandbox Access
- Extended API Rate Limit
- SAML Single Sign-On
- Set Allowed IP Ranges
- Uptime SLA
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