Liveperson
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Put conversations at the center of your business
Company information
About
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of conversational AI for better business outcomes.
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Features
- Conversational Cloud
- Generative AI
- Voice AI
- Conversational Intelligence & Insights
- Integrations
Pros
Cons
Social links
ServiceScore
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of conversational AI for better business outcomes.
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Liveperson
Pricing tiers
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View pricing page ↗View pricing page ↗Conversational Cloud
Contact Sales
- VoiceBot
Automations & AI
- Intent Manager
- Conversation Builder
- Conversation Orchestrator
- AI Annotator
Agent & Supervisor Experience
- Multi-channel Agent Workspace
- Agent Manager Workspace
- Voice/Video
Administrative Experience
- Management Console
- Create and manage users and skills
- Campaign Builder
Messaging Channels
- Apple Messaging for Business
- App Messaging
- Google RCS Messaging (GRBM)
- Kakaotalk
- Line
- SMS
- Viber
- Web Messaging
- Workato
- Chat
- Co-Browse
- Content
- Secure Forms
Administrative Experience
- Proactive Messaging
Reporting & Analytics
- Analytics Builder
- Bot Analytics
- Meaningful Conversation Score (MCS)
Advanced Analytics
- Meaningful Automated Conversation Score (MACS)
- Performance Optimizer
- Custom Analytics Builder
- Conversation Insights
- Data Transporter
- Conversation Assist
Integrations & Developer Experience
- Integration Hub
- Functions
- 3rd Party Bot Connectors
- Access to 50+ Data, Connect & Customize APIs
- CRM Connectors
Conversational Cloud & Generative AI
Contact Sales
Enterprise Generative AI Suite
- Conversation Autopilot: Voice Bot
- Conversation Autopilot: Messaging Bot
- Conversation Copilot: Conversation Assist
- Conversation Copilot: Summary
- Conversation Copilot: Generative Intent Training
VoiceBot
- VoiceBot
Automations & AI
- Intent Manager
- Conversation Builder
- Conversation Orchestrator
- AI Annotator
Agent & Supervisor Experience
- Multi-channel Agent Workspace
- Agent Manager Workspace
- Voice/Video
Administrative Experience
- Management Console
- Create and manage users and skills
- Campaign Builder
Messaging Channels
- Apple Messaging for Business
- App Messaging
- Google RCS Messaging (GRBM)
- Kakaotalk
- Line
- SMS
- Viber
- Web Messaging
- Workato
- Chat
- Co-Browse
- Content
- Secure Forms
Administrative Experience
- Proactive Messaging
Reporting & Analytics
- Analytics Builder
- Bot Analytics
- Meaningful Conversation Score (MCS)
Advanced Analytics
- Meaningful Automated Conversation Score (MACS)
- Performance Optimizer
- Custom Analytics Builder
- Conversation Insights
- Data Transporter
- Conversation Assist
Integrations & Developer Experience
- Integration Hub
- Functions
- 3rd Party Bot Connectors
- Access to 50+ Data, Connect & Customize APIs
- CRM Connectors
Coupon codes
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