Octocom

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Company information

Founded by
Laurynas Slezevicius, Lukas Slezevicius
Founder(s) unavailable
Located in
London, England
Location unavailable
Year founded
2023
Year unavailable
Company size
2
-
10
Unavailable

About

Octocom

Octocom is an AI-powered chatbot solution designed for e-commerce businesses. It automates customer service tasks such as answering product questions, handling returns, and tracking orders. Octocom learns your brand's voice and terminology to provide seamless customer interactions, promising improved customer satisfaction, increased agent productivity, and reduced operating costs.

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Features

  • AI-Powered Chatbot
  • Omnichannel Communication
  • Customizable Branding
  • Product Recommendations & Inquiries
  • Lead Collection & Qualification
  • Integration with Ecommerce Platforms
  • Advanced Analytics

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Pricing tiers

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View pricing page  ↗View pricing page  ↗

Basic

$100

  • Up to 350 conversations
  • Up to 50 products
  • Answer product questions
  • Answer general questions
  • Offload to humans when needed
  • Help with order tracking
  • Lead collection
  • 24/7 Email Support

Advanced

$200

  • Up to 350 conversations
  • Up to 500 products
  • Everything in Basic plan
  • Omnichannel
  • Automated contact form
  • Handle order management
  • Dedicated account manager
  • Phone & Priority Support

Custom

Contact Sales

  • Integrate to custom Ecommerce platforms
  • Access to Octocom API
  • Isolated and on-premises deployments
  • Custom SLAs
  • Train Octocom AI to perform new tasks
  • Special integration and transition support
  • Unbranded chatbot

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