Salesforce

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Start simply with Starter Suite, the all-in-one CRM for small business.

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Company information

Founded by
Marc Benioff, Parker Harris
Founder(s) unavailable
Located in
San Francisco, CA
Location unavailable
Year founded
1999
Year unavailable
Company size
501
-
10
Unavailable

About

Salesforce

Salesforce is a comprehensive cloud-based customer relationship management (CRM) platform designed to unify sales, service, marketing, commerce, and IT teams across businesses of all sizes. Its core functionalities encompass Sales Cloud for managing leads and opportunities, Service Cloud for customer support, Marketing Cloud for personalized campaigns, Commerce Cloud for e-commerce solutions, and robust analytics powered by Einstein AI. The platform also offers extensive customization through AppExchange, seamless integration capabilities, mobile accessibility, and advanced automation tools. Targeted at small businesses to large enterprises, Salesforce aims to enhance customer engagement, streamline operations, and drive growth by providing a centralized solution for managing customer interactions and business processes.

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Features

  • Contact and Account Management
  • Lead and Opportunity Management
  • Sales Forecasting
  • Quote and Order Management
  • Workflow and Approvals Automation
  • Reports and Dashboards
  • Campaign Management
  • Sales Collaboration Tools
  • Einstein AI Analytics
  • Mobile App Access
  • Pros

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