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Salesforce is a comprehensive cloud-based customer relationship management (CRM) platform designed to unify sales, service, marketing, commerce, and IT teams across businesses of all sizes. Its core functionalities encompass Sales Cloud for managing leads and opportunities, Service Cloud for customer support, Marketing Cloud for personalized campaigns, Commerce Cloud for e-commerce solutions, and robust analytics powered by Einstein AI. The platform also offers extensive customization through AppExchange, seamless integration capabilities, mobile accessibility, and advanced automation tools. Targeted at small businesses to large enterprises, Salesforce aims to enhance customer engagement, streamline operations, and drive growth by providing a centralized solution for managing customer interactions and business processes.
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Salesforce is a comprehensive cloud-based customer relationship management (CRM) platform designed to unify sales, service, marketing, commerce, and IT teams across businesses of all sizes. Its core functionalities encompass Sales Cloud for managing leads and opportunities, Service Cloud for customer support, Marketing Cloud for personalized campaigns, Commerce Cloud for e-commerce solutions, and robust analytics powered by Einstein AI. The platform also offers extensive customization through AppExchange, seamless integration capabilities, mobile accessibility, and advanced automation tools. Targeted at small businesses to large enterprises, Salesforce aims to enhance customer engagement, streamline operations, and drive growth by providing a centralized solution for managing customer interactions and business processes.
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We do our best to make sure the Service List database is accurate. Although changes do happen, you can always visit their website for the latest information.
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