Theloops
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Transform Your CX Operations
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About
TheLoops is an all-in-one intelligent platform that uses AI to give you actionable insights for your CX team. It can help you with a variety of tasks, including predicting escalations, providing real-time support, and improving agent efficiency.
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Features
- AI-Powered Insights
- Mission Control for Managers
- Cross-Platform Collaboration
- No-Code/Low-Code Implementation
- Enterprise-Grade Security
- Workflow Enhancements
- Advanced AI Technology
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TheLoops is an all-in-one intelligent platform that uses AI to give you actionable insights for your CX team. It can help you with a variety of tasks, including predicting escalations, providing real-time support, and improving agent efficiency.
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Theloops
Pricing tiers
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Contact Sales
- Auto-prioritization using Sentiment and Scoring
- Auto-Classification and Routing
- Operational Analytics
- CRM connectors
- CSM connectors
- Engineering connectors
Enterprise
Contact Sales
- Auto-prioritization using Sentiment and Scoring
- Auto-Classification and Routing
- Operational Analytics
- Predictive Escalations
- Proactive Backlog Management
- CRM connectors
- CSM connectors
- Engineering connectors
- Log connectors
- Alert connectors
- Notifications
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