Tiledesk

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Rapidly deploy AI-powered conversations across channels

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Company information

Founded by
Michele Pomposo, Andrea Sponziello, Andrea Leo
Founder(s) unavailable
Located in
Milan, Italy
Location unavailable
Year founded
2020
Year unavailable
Company size
11
-
50
Unavailable

About

Tiledesk

Tiledesk offers an open-source live chat and chatbot platform, empowering businesses to engage customers across various channels like websites, WhatsApp, and Facebook Messenger. Their visual builder and generative AI technology let you craft interactive conversation flows and automate repetitive tasks, leading to improved customer experience and agent efficiency.

No information available.

Features

  • AI-powered chatbots
  • Live chat
  • Email integration
  • Analytics
  • Reporting
  • Customization

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Pricing tiers

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Sandbox

€0

  • 1 Seat included
  • 200 Conversations included (per month)
  • 2 Chatbots
  • 50 Contents for Knowledge Base
  • 10,000 AI Tokens
  • Live Chat
  • Chatbots
  • Notifications
  • Mobile App

Basic

€15

  • 1 Seat included
  • 800 Conversations included (per month)
  • 5 Chatbots
  • 250 Contents for Knowledge Base
  • 50,000 AI Tokens
  • Everything in Sandbox
  • CRM
  • Unlimited Conversation History
  • User Ratings
  • Webhooks
  • Team Inbox
  • Private Notes
  • Working Hours
  • Canned Responses
  • Email Support
  • Make integration

Premium

€ 100

  • 2 Seats included
  • 3,000 Conversations (per month)
  • 20 Chatbots
  • 500 Contents for Knowledge Base
  • 250,000 AI Tokens
  • Everything in Basic
  • Widget Unbranding
  • Facebook Messenger
  • Unlimited Groups
  • Data Export
  • Analytics
  • Email Ticketing
  • WhatsApp Business
  • Unlimited Departments
  • Livechat Support
  • Qapla' integration
  • Hubspot integration

Custom

Contact Sales

  • Custom # Seats
  • Custom # Conversations (per month)
  • Custom # Chatbots
  • Custom # of Contents for Knowledge Base
  • Custom # of AI Tokens
  • Everything in Premium
  • Dedicated Customer Success Manager
  • Onboarding and Training
  • IP Filtering
  • Activities Log
  • Connector with 3rd party AI
  • SMTP Settings
  • Premium Customer Support
  • Chatbot Design Assistance
  • Smart Assignment
  • Email Template Customization
  • Ban Visitors
  • Support to Host Tiledesk on your Infrastructure

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