Tiledesk
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Rapidly deploy AI-powered conversations across channels
Company information
About
Tiledesk offers an open-source live chat and chatbot platform, empowering businesses to engage customers across various channels like websites, WhatsApp, and Facebook Messenger. Their visual builder and generative AI technology let you craft interactive conversation flows and automate repetitive tasks, leading to improved customer experience and agent efficiency.
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Features
- AI-powered chatbots
- Live chat
- Email integration
- Analytics
- Reporting
- Customization
Pros
Cons
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Tiledesk offers an open-source live chat and chatbot platform, empowering businesses to engage customers across various channels like websites, WhatsApp, and Facebook Messenger. Their visual builder and generative AI technology let you craft interactive conversation flows and automate repetitive tasks, leading to improved customer experience and agent efficiency.
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Tiledesk
Pricing tiers
We do our best to make sure the Service List database is accurate. Although changes do happen, you can always visit their website for the latest information.
View pricing page ↗View pricing page ↗Sandbox
€0
- 1 Seat included
- 200 Conversations included (per month)
- 2 Chatbots
- 50 Contents for Knowledge Base
- 10,000 AI Tokens
- Live Chat
- Chatbots
- Notifications
- Mobile App
Basic
€15
- 1 Seat included
- 800 Conversations included (per month)
- 5 Chatbots
- 250 Contents for Knowledge Base
- 50,000 AI Tokens
- Everything in Sandbox
- CRM
- Unlimited Conversation History
- User Ratings
- Webhooks
- Team Inbox
- Private Notes
- Working Hours
- Canned Responses
- Email Support
- Make integration
Premium
€ 100
- 2 Seats included
- 3,000 Conversations (per month)
- 20 Chatbots
- 500 Contents for Knowledge Base
- 250,000 AI Tokens
- Everything in Basic
- Widget Unbranding
- Facebook Messenger
- Unlimited Groups
- Data Export
- Analytics
- Email Ticketing
- WhatsApp Business
- Unlimited Departments
- Livechat Support
- Qapla' integration
- Hubspot integration
Custom
Contact Sales
- Custom # Seats
- Custom # Conversations (per month)
- Custom # Chatbots
- Custom # of Contents for Knowledge Base
- Custom # of AI Tokens
- Everything in Premium
- Dedicated Customer Success Manager
- Onboarding and Training
- IP Filtering
- Activities Log
- Connector with 3rd party AI
- SMTP Settings
- Premium Customer Support
- Chatbot Design Assistance
- Smart Assignment
- Email Template Customization
- Ban Visitors
- Support to Host Tiledesk on your Infrastructure
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