Company information
About
Watermelon AI is an AI-powered customer service platform that enables businesses to build smart, multilingual AI Agents, powered by GPT‑4o, capable of handling up to 96% of customer inquiries across channels like websites, WhatsApp, Instagram, and Facebook Messenger with no coding required. Designed for industries ranging from e‑commerce and education to healthcare and tourism, it provides 24/7 automated support via customizable chat widgets, a unified inbox for smooth human handoff, and deep analytics to track agent performance and customer interactions Businesses can train Watermelon Agents on internal documents, websites, or databases, enabling accurate, context-aware responses while reducing support workload and operational costs. With unlimited widget customization, seamless integrations via API, webhooks, and Zapier, and built-in lead generation capabilities, Watermelon empowers teams to automate FAQs, manage leads, and optimize engagement, allowing human agents to focus on higher-level tasks Ideal for customer service managers, marketing teams, and support-driven operations, Watermelon helps businesses scale personalized support, increase conversion rates, and streamline workflows, all while delivering consistent and accurate service around the clock.
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Features
- GPT‑4o powered chatbot builder capable of automating up to 96% of customer interactions
- No-code interface for building and updating bots with URLs, docs, or crawled data
- Multi‑channel deployment across web chat, WhatsApp, Instagram, Facebook Messenger, and more
- Centralized messaging inbox for seamless bot-to-human handoff
- Automatic language detection and multilingual conversation support
- Extensive integration support via API, webhooks, and Zapier with tools across support, sales, and marketing
- Highly customizable chat widget matching brand tone and design
- Comprehensive analytics dashboard for engagement, performance, and interaction insights
- Bot training and refinement via interactive testing and learning from human agent responses
- Scalable GPT‑4o AI agent with enterprise-grade security and performance features
Pros
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Watermelon AI is an AI-powered customer service platform that enables businesses to build smart, multilingual AI Agents, powered by GPT‑4o, capable of handling up to 96% of customer inquiries across channels like websites, WhatsApp, Instagram, and Facebook Messenger with no coding required. Designed for industries ranging from e‑commerce and education to healthcare and tourism, it provides 24/7 automated support via customizable chat widgets, a unified inbox for smooth human handoff, and deep analytics to track agent performance and customer interactions Businesses can train Watermelon Agents on internal documents, websites, or databases, enabling accurate, context-aware responses while reducing support workload and operational costs. With unlimited widget customization, seamless integrations via API, webhooks, and Zapier, and built-in lead generation capabilities, Watermelon empowers teams to automate FAQs, manage leads, and optimize engagement, allowing human agents to focus on higher-level tasks Ideal for customer service managers, marketing teams, and support-driven operations, Watermelon helps businesses scale personalized support, increase conversion rates, and streamline workflows, all while delivering consistent and accurate service around the clock.
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Pricing tiers
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View pricing page ↗View pricing page ↗Starter
€149
- €0,07 per conversation
- 5 users included
- Unlimited channels
- Shared inbox
- Live chat
- WhatsApp, Facebook Messenger, Instagram
- Zapier integration
Standard
€299
- €0,07 per conversation
- 10 users included
- 1 chatbot included
- Everything from Starter
- Chatbot flow builder
- Tags & Notes
- Statistics
Business
€599
- €0,07 per conversation
- 15 users included
- 3 chatbots included
- Everything from Standard
- Artificial Intelligence
- GPT-4 integration
- Language support
- Customer Success Manager
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