Watermelon

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Starts at
$
€149/m

All-in-one automated Customer Service tool

Top Rated
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Editor's Choice

Company information

Founded by
Alexander Wijninga
Founder(s) unavailable
Located in
Utrecht, Utrecht
Location unavailable
Year founded
2016
Year unavailable
Company size
11
-
50
Unavailable

About

Watermelon

Watermelon AI is an AI-powered customer service platform that enables businesses to build smart, multilingual AI Agents, powered by GPT‑4o, capable of handling up to 96% of customer inquiries across channels like websites, WhatsApp, Instagram, and Facebook Messenger with no coding required. Designed for industries ranging from e‑commerce and education to healthcare and tourism, it provides 24/7 automated support via customizable chat widgets, a unified inbox for smooth human handoff, and deep analytics to track agent performance and customer interactions Businesses can train Watermelon Agents on internal documents, websites, or databases, enabling accurate, context-aware responses while reducing support workload and operational costs. With unlimited widget customization, seamless integrations via API, webhooks, and Zapier, and built-in lead generation capabilities, Watermelon empowers teams to automate FAQs, manage leads, and optimize engagement, allowing human agents to focus on higher-level tasks Ideal for customer service managers, marketing teams, and support-driven operations, Watermelon helps businesses scale personalized support, increase conversion rates, and streamline workflows, all while delivering consistent and accurate service around the clock.

No information available.

Features

  • GPT‑4o powered chatbot builder capable of automating up to 96% of customer interactions 
  • No-code interface for building and updating bots with URLs, docs, or crawled data 
  • Multi‑channel deployment across web chat, WhatsApp, Instagram, Facebook Messenger, and more 
  • Centralized messaging inbox for seamless bot-to-human handoff 
  • Automatic language detection and multilingual conversation support 
  • Extensive integration support via API, webhooks, and Zapier with tools across support, sales, and marketing 
  • Highly customizable chat widget matching brand tone and design 
  • Comprehensive analytics dashboard for engagement, performance, and interaction insights 
  • Bot training and refinement via interactive testing and learning from human agent responses 
  • Scalable GPT‑4o AI agent with enterprise-grade security and performance features

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Pricing tiers

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Starter

€149

  • €0,07 per conversation
  • 5 users included
  • Unlimited channels
  • Shared inbox
  • Live chat
  • WhatsApp, Facebook Messenger, Instagram
  • Zapier integration

Standard

€299

  • €0,07 per conversation
  • 10 users included
  • 1 chatbot included
  • Everything from Starter
  • Chatbot flow builder
  • Tags & Notes
  • Statistics

Business

€599

  • €0,07 per conversation
  • 15 users included
  • 3 chatbots included
  • Everything from Standard
  • Artificial Intelligence
  • GPT-4 integration
  • Language support
  • Customer Success Manager

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