As a growing small business, you should have trusty CRM software to ensure you monitor your leads and nourish them to become customers. But if you’re on a budget and don’t have much to spare, what is the best small business CRM that’s free to use? Let’s see which made our list.
1. EngageBay
Image credit: EngagebayOne of the best small business CRM software apps for free is EngageBay. Its All-in-One plan is free to use, allowing you to store 250 contacts and providing you with marketing perks such as email and landing pages. Plus, your lead generation efforts won’t go to waste with autoresponders, sequences, and lead grabbers. Besides these nifty features, you can integrate apps like Shopify, Stripe, and AWS into your EngageBay account.
2. Freshsales
Image credit: FreshworksAre you nearing 100 contacts and want to try reliable CRM software? Freshsales should be at the top of your list. Its only free plan is Freshmarketer, enabling users to manage contacts, create email and social media marketing campaigns, and segment their contact list. Additionally, you get live chat access and 24x5 support. Plus, you could also do web tracking and make forms. However, the Freshmarketer plan lets users take advantage of its AI to generate campaigns.
3. Capsule
Image credit: CapsuleHere’s one small business CRM for free that you should consider. Capsule’s free plan provides you with a straightforward CRM, allowing you to manage over 250 contacts. You can add Gmail and Outlook add-ons. Plus, you can manage your sales pipelines and understand lost reasons. Finally, you can manage projects and collaborate with your other teammates. Plus, it’s jampacked with other features, which makes it a powerful solution for small businesses.
4. Zoho
Image credit: ZohoAt first glance, Zoho doesn’t seem to have a free plan. However, the software suite has a free CRM tool that’s a great fit for small businesses. Like other CRM software apps, you can manage leads and contacts in one place. Additionally, you can generate more leads by tracking visitors and creating forms. Then, you can automate your sales process and email marketing workflow. Plus, you can measure and analyze your analytics and customize your CRM. Finally, you can store up to 5,000 records and files.
5. Brevo
Image credit: BrevoBrevo is one of the top small business CRM for free. It goes toe-to-toe with the other CRM software apps on this list, but it’s filled with so many features that it’s one of the industry. Here’s what the app includes:
- Email campaigns
- Drag and drop editor
- SMS marketing
- Send 300 emails a day
- Manage up to 100,000 contacts
- Set meetings
- Access to integrations
Additionally, you can add SMS and WhatsApp, especially if you have leads on those platforms.
6. Bitrix24
Image credit: Bitrix24Here’s one free forever company with an option to upgrade. Bitrix24 offers collaboration and project management solutions in one CRM software. Plus, it has a live chat and website widget option to talk with leads when they visit your website. Its CRM capabilities lets you connect to unlimited leads and manage unlimited contacts. This gives the company an edge up against its competitors.
7. HubSpot
Image credit: HubSpotYou can trust HubSpot to offer free plans for any of its software applications. Its CRM is no exception, which can help a small business on a budget. Additionally, the CRM software can be used by the following:
- Sales leaders and salespeople
- Marketers
- Customer service teams
- Operation managers
- Business owners
Its free features include:
- Lead management and tracking
- Document tracking
- Pipeline management
- Ticketing
- Email marketing
- Forms
- Ads
- Reporting dashboard
- Contact management
- Team email
- Propsect tracking
- Business insights
8. Vtiger
Image credit: VtigerVtiger is the ideal CRM software for a small team. You can send 1000 emails monthly and manage over 3000 records. You can also manage leads and contacts, get alerts for idle leads, and prevent duplicates. Aside from that, you can engage with contacts through email, phone, document, Zoom, and Google Meet. Plus, you can collaborate with your team on project management, sales pipelines, and sales enablement features. Finally, you can automate marketing and access this CRM via a mobile app!
9. eWay
Image credit: eWayDoes your team use Outlook to send emails to leads and contacts? eWay is a small business CRM for free to use! You can synchronize your Outlook calendar to ensure you’re on track. Additionally, you can manually save emails, create workflows, and customize forms. Another perk of eWay is its integration with Zapier, WordPress, and PowerBI. Finally, you can read its guide to understand the CRM software better and get 200MB of storage.
10. Odoo
Image credit: OdooHere’s one open source software application to use for free. Odoo’s Free plan allows users to access one app, and you should maximize its CRM capabilities. It follows a Kanban style dashboard, allowing you to keep track of your campaigns. With Odoo’s help, you can automate your follow-up so you don’t lose leads! Next, you can communicate with your team internally. Finally, you can view reports to see how you’re performing and how to improve!
11. Agile CRM
Image credit: Agile CRMHere’s another small business CRM to use for free! Agile CRM will help you list up to 1000 contacts, create custom data fields, and schedule appointments. Plus, you can close unlimited deals, create unlimited tasks, and store unlimited documents. Regarding marketing, you can create email campaigns and build a landing page. Its service feature allows you to create a helpdesk and groups. Finally, you can connect to one app, get email support, and use a Chrome extension!
12. Bigin
Image credit: BiginThe final CRM on our list is Bigin. You can create one sales pipeline and store 500 records. Besides that, you can manage contacts and activities. Plus, you can integrate Zoho apps and Zapier. If you have a developer on board, it has a Developer API to integrate Bigin into other apps. Finally, you can use this app on your other devices, so that you can use your CRM on the go!
Final Thoughts
You don’t need to pay for extravagance when using a CRM for your small business. These small business CRM for free are the best tools to push you in the right direction. Plus, as your business grows, you can choose to upgrade and send more marketing emails or connect with more leads!
