Threado AI

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Instant, accurate AI assistance for customer-facing teams

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Company information

Founded by
Pramod Rao
Founder(s) unavailable
Located in
San Francisco, CA
Location unavailable
Year founded
2020
Year unavailable
Company size
-
Unavailable

About

Threado AI

Threado is an AI-powered support co-pilot that integrates with platforms like Slack and Discord to answer questions from users and improve businesses' customer support. It can be trained on a company's knowledge bases and documents to answer questions and provide support, allowing human agents to focus on more complex issues.

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Features

  • AI-Powered Support Assistant
  • Knowledge Base Integration
  • Omnichannel Support
  • Workflow Automations
  • Member Activity Tracking
  • Community Insights & Analytics
  • Collaborative Team Workspace
  • Customization & Branding

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Social links

@threadohq
@ThreadoAI

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Threado AI

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Pricing tiers

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Free

$0

  • 15 Queries answered/month
  • Bot Training: PDFs, Websites
  • 1 User

Pro

$500

  • 5 Seats
    after that $12 per additional user
  • 2500 Queries answered / month
    after that $10 per 50 queries per month
  • Bot Training: Zendesk/Freshdesk Articles, Confluence, Notion, PDFs and Websites
  • Analytics and Feed
  • Priority support
  • Embeddable widget

Enterprise

Contact Sales

  • Custom Seats limit
  • Custom bot persona
  • Custom # of Queries answered / month
  • Bot Training: Zendesk/Freshdesk Tickets and Articles, Confluence, Notion, Slack/Discord conversations, PDFs and Websites
  • Customer success manager

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